HomeExploreTreksThrillsTripsWeekend GetawaysLiveSoonCompareStoriesBlogsAbout UsMore
  • LiveSoon
Loading home

Adventure Never Ends.

Stories. Tips. Inspiration. For every kind of explorer.

We respect your privacy. Unsubscribe anytime.

Befikra

Explore, compare, and book verified events (treks, trips, thrills, and weekend getaways) with trusted partners across India.

Trusted Partners
CuratedExperiences
Ticketed Support
Secure Bookings

Company

  • Home
  • About Us
  • Careers
  • Contact
  • Stories
  • Blogs

Legal

  • Terms & Conditions
  • Privacy Policy
  • Refund Policy
  • Cookies

Discover

  • Ask Befi (AI)
  • Explore Events
  • Treks
  • Trips
  • Thrills
  • Weekend Getaways
  • Compare

Support

  • Help Center
  • Raise a Ticket
  • My Tickets
  • Contact Us

Partner

  • Become a Partner
  • Partner Login

Made for explorers withfrom Befikra

© Copyright 2025 Befikra. All rights reserved.

Loading page
Legal

Cancellation & Refund Policy

Last updated: November 2025

At Befikra, we understand that plans can change. Our goal is to provide a clear and fair cancellation process while maintaining transparency between travellers and event vendors. Since all events (including treks, trips, thrills, and weekend getaways) are operated by independent verified partners, cancellation and refund policies depend on the vendor you book with. You can review event-specific terms on each listing page and during checkout.

On this page

1. General Rules2. Cancellation Timelines & Charges (Default Guidelines)3. Date Changes / Rescheduling4. Weather, Natural Events & Safety Cancellations5. Required Documents Not Submitted6. Force Majeure & Uncontrollable Situations7. Refund Processing Timelines8. Support & Queries9. Our Promise

All policies

Terms & ConditionsPrivacy PolicyCookie PolicyCancellation & Refunds

1. General Rules

Befikra's role is limited to:

  • Facilitating bookings between travellers and verified vendors
  • Processing cancellation requests raised through your Booking Dashboard
  • Coordinating refund communication between parties

Refund eligibility is determined based on:

  1. Vendor's cancellation timeline
  2. Event date and batch status
  3. Any non-refundable bookings already made (permits, transport, etc.)
  • Refunds will be processed to the original payment method only.

2. Cancellation Timelines & Charges (Default Guidelines)

Cancellation time before eventRefund amount
More than 15 daysUp to 80–90% of total amount
8–14 daysUp to 50–70%
4–7 daysUp to 25–40%
0–3 daysNo refund
No show / missed departureNo refund

These are indicative. Actual deductions are always visible before booking.

3. Date Changes / Rescheduling

  • You may request to move to a different batch or date, subject to availability.
  • Vendors may apply minimal rescheduling charges (if any).
  • A rescheduling request close to departure may be treated as cancellation.

4. Weather, Natural Events & Safety Cancellations

Your safety is the top priority.

If an event is:

  • Cancelled by the vendor
  • Modified due to weather or conditions
  • Delayed due to unavoidable circumstances

Vendors may offer:

  • Full refund, or
  • Free rescheduling / event credit

Decision depends on ground authorities and permit rules.

5. Required Documents Not Submitted

Failure to provide ID proof, medical approval, or mandatory waivers may result in booking cancellation with charges, depending on vendor policy.

6. Force Majeure & Uncontrollable Situations

Events like:

  • Landslides
  • Roadblocks
  • Strikes
  • Lockdowns
  • Pandemic restrictions

Refund timelines may differ as per operational costs already incurred.

7. Refund Processing Timelines

Once a cancellation is approved by the vendor:

  • Refunds are initiated within 2–3 business days
  • May take 7–14 business days to reflect, depending on bank or payment gateway

You can track status anytime via My Bookings → Refund Status.

8. Support & Queries

If you need any assistance:

  • Use the Raise a Ticket option in your account
  • Email: support@gobefikra.com
  • Live chat available on app and website

9. Our Promise

We aim to support every traveller with:

  • Transparency
  • Fast communication
  • Fair resolutions
Adventure should be carefree, that's the Befikra way.